Celestica, Corporation
Celestica provides a broad range of services including design, prototyping, assembly, testing, product assurance, supply chain management, worldwide distribution and after-sales service. Its customers include industry leading original equipment manufacturers (OEMs), primarily in the computer and communications sectors.
Celestica's goal is to be the customer's partner of choice in the electronics industry, and the company strives to set the benchmark for the industry in the following key areas:
- Total Customer Satisfaction
- Superior Value
- Demonstrated Quality Leadership
- Technology Leadership
Total Customer Satisfaction
Celestica's culture is driven by the needs of its customers. The company's employees are dedicated to their customers' success and act as a responsive, flexible and creative team. Celestica is committed to delighting its customers by implementing effective and efficient processes that start with a clear understanding of their wants and needs. To ensure the customers' expectations are met or exceeded, the company uses in depth satisfaction surveys as part of its closed loop customer feedback process. Based on this input, Celestica is able to meet the evolving needs of the customer by providing them with the full and expanding spectrum of services necessary for their success.
Superior Value
Celestica is committed to delivering superior, long-term value to customers, using innovative solutions to minimize total cost of ownership and time to market. Leveraging competitive manufacturing costs, Celestica continually delivers customer value through multiple initiatives, from design and product introduction to distribution, including optimum utilization of manufacturing assets and inventory pipelines. The company's focused commodity teams buy globally from an established base of world class suppliers, leveraging their purchasing power to benefit customers. Celestica's annual purchases exceed $2 billion, spanning all major technologies and services.
Demonstrated Superior Quality
Celestica is committed to delighting its customers by providing industry leading quality products and services on time at competitive costs. Our achievements are recognized through our customers' success, industry and customer recognition and continuous quality improvement. Celestica operates in a real time data acquisition environment with extensive system controls including process interlocks and full traceability of lot codes and other key control parameters. Inspection technology at Celestica is among the world's most advanced and includes X-ray laminography and 3D laser paste volumetric inspection. Analytic capabilities include the use of such sophisticated equipment as scanning electron microscopes and liquid and gas chromatography equipment.
Technology Leadership
Celestica strives to furnish customers with innovative technologies that are required now and anticipated in the future. To ensure customers maintain a competitive advantage in their marketplace, Celestica continues to invest in state-of-the-art technology and facilities, including some of the world's most sophisticated assembly and test equipment. Celestica continues to make significant investment in new process and product development and works closely with leading industry associations and academic institutions.